Política de frete

Effective Date: September 1st, 2023

Thank you for choosing COZMOZONE INC. ("Cozmozone," "we," "us," or "our") for your shopping needs. This Shipping Policy outlines our shipping and delivery practices to provide you with a clear understanding of how we handle the shipment of your orders.

Shipping Address:

Please ensure that you provide accurate and complete shipping information when placing an order. We will ship your order to the address you provide during the checkout process. We cannot be held responsible for any delays or losses due to incorrect or incomplete shipping information.

Shipping Carriers and Delivery Times:

We primarily ship our products using FedEx, a trusted and reliable shipping carrier. Our standard delivery time for most orders is estimated to be 2-4 business days within the United States. Please note that delivery times may vary based on your location, product availability, and any unforeseen circumstances.

Order Processing:

We strive to process and ship your orders as quickly as possible. Orders placed during business hours (Monday through Friday) are typically processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs:

Shipping costs are calculated based on various factors, including the shipping destination, package weight, and shipping method chosen during checkout. You will be able to view the shipping costs before finalizing your order.

Order Tracking:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment through the FedEx website or other tracking services, as applicable.

Delivery Confirmation:

FedEx typically requires a signature for the delivery of your order to ensure its secure delivery. Please ensure someone is available to receive and sign for the package at the provided shipping address. If you have specific delivery instructions or would like to arrange an alternative delivery option, please contact FedEx directly or let us know, and we will do our best to accommodate your request.

International Shipping:

At this time, we primarily serve customers within the United States. If you are located outside the United States and wish to place an order, please contact us at hello@cozmozone.com, and we will explore available shipping options for your location.

Shipping Delays:

While we make every effort to ensure timely and accurate deliveries, please understand that shipping delays may occur due to unforeseen circumstances, including inclement weather, natural disasters, holidays, or other events that may affect the shipping carrier's operations. In such cases, we will do our best to keep you informed and assist in resolving any issues that may arise.

Contact Information:

If you have any questions, concerns, or require assistance related to our shipping policy, please contact us at:

COZMOZONE INC. 1800 N Bayshore Dr, CU1 Miami, FL 33132 Email: hello@cozmozone.com Phone: +1 (305) 799-5251

Last Updated: September 11th, 2023

This Shipping Policy is subject to change without notice. Please review this policy regularly for updates related to our shipping practices.